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Future of Healthcare Susan Burroughs Future of Healthcare Susan Burroughs

The Role of Digital Front Doors in Patient Acquisition and Retention

📲 How easy is it for patients to access your healthcare system?

In today’s healthcare market, patient acquisition and retention are no longer just about clinical excellence—they’re about convenience, accessibility, and digital engagement.

A Digital Front Door strategy streamlines how patients interact with health systems—whether in rural areas where provider access is limited or urban markets where competition is high.

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